Showing posts with label interviews. Show all posts
Showing posts with label interviews. Show all posts

Thursday, October 28, 2010

Advice from Rich Silverstein of Goodby, Silverstein & Partners

Rich Silverstein — I took a camera pic today but it was fuzzy.
Wow, guys. I’d been planning to jump back into the blogging thing next week. But, when I heard that Rich Silverstein of Goodby, Silverstein & Partners was going to speak on campus, I knew I had to post.

His talk totally invigorated me — just what I needed mid-semester. Goodby, Silverstein & Partners does amazing work, and we even got to see a few yet-to-be-aired commercials. (Let’s just say there’s some awesome stuff in the pipeline.)

He was speaking to the Technology Marketing and Advertising class (which the professor graciously allowed other students to crash), but the conversation wasn’t super tech heavy. Rich said a few times that he didn’t think about technology except as a tool to further storytelling.

Connecting people and telling stories are the two things that tie together all the careers I’ve wanted or had (acting, journalism, advertising), so it was really cool to hear him mention those ideas over and over. Other frequently repeated themes included honesty and simplicity.

“Find a way to make something brutally simple that’s brilliant,” he said.

The quotes

He was highly quotable, and I’m sure you’d rather read his words than mine, so here are a few snippets:
  • “Do not talk down to consumers… Everyone is smarter than you think they are.”
  •  “No one’s going to give you a free ticket in advertising. You’ve just got to work your brains out.” 
  • “Sometimes a cool product is killed by advertising. You have to be honest and truthful.”
  • “Put a dog in your commercial, put a baby in your commercial, and you win.” ;) 
  • “It’s not easy to sell any of this to clients.”
  • “Passion is very important… You’re lucky — you’ll be in an industry that has a lot of energy.”
  • “Everything is a mistake waiting to happen. Nothing is perfect. You just have to go with it.”
  • “Middle management destroys creativity.”

More advice

For creative directors and other managers: 
“Be fair, honest and direct… A good creative director is the boy who sees that the emperor is naked."

For creative job applicants:
  • “If you’re not a student of pop culture, you shouldn’t be in advertising.”
  • Your book is what matters, and it should show thinking plus craft.
  • He and Jeff Goodby look for books with one great thing that makes them jealous.
  • You have to have a point of view.
  • And for copywriters “Writing is a lost art… Try to string some words together.”
  • When asked about it, he cautioned against filling your book with gorilla work: “Clients love it and never buy it.”

And, finally, the work

Got Milk? — Aaron Burr
(He rightfully called the milk mustaches campaign a bastardization of this idea.)



NBA Finals — There Can Only Be One



Comcast High Speed Data with Powerboost — Rabbit


Doritos Hotel 626



Sprint Now Network


Dickies
Can't embed the video, but you can check out these ads at: http://874.dickies.com

Wednesday, September 29, 2010

Writer Wednesday — Mnawar Shourakaa — Working to make Arabic the “primary language of creativity” in the Middle East and North Africa

Each Wednesday I feature a fellow writer, and not just ad folks. I’m interested in anyone who makes a living stringing together words. Their answers are unfiltered, so I may not always agree with every last bit of advice. After all, what works for one writer may not work for another. But we all need fresh ideas and perspectives to keep growing. Interested? Please email leigh@leighwritescopy.com.

One of the fun things about opening up Writer Wednesday has been hearing from copywriters around the globe. Today, we’ve got Mnawar Shourakaa, a creative consultant/copywriter in Lebanon who writes in Arabic in hopes of helping boost the language’s standing in the creative world. (No worries though — this interview is in English.)

Website: http://lb.linkedin.com/in/arabiccopywriter

What’s your writing focus or specialty?

Well Leigh, I've been working as an Arabic copywriter for more than 7 years, through which I had the chance to work on many international and local accounts of different industries, such as: F&B, automotives, finance and banking and many others.

Writers often take winding career paths. What led you here?

It's an interesting question to ask, Leigh. Personally, I always knew that I would be working as a copywriter someday. When I was 13 years old, my English teacher asked us to create an advertisement. Believe me; through working on this advertisement, I discovered a huge passion towards advertising in general and copywriting in particular. I didn't have any single doubt about what should I major in college, I chose advertising and I got my BA after 4 years of study. Now, you would ask me: "Why did you choose to become an Arabic copywriter, why not an English CW, why not a bilingual one?" The answer is very easy: I didn't choose it, it chose me!

You have no clue, Leigh, about the huge shortage in Arabic copywriters in the MENA region [Middle East and North Africa]. In addition to that, it is no secret that Arabic advertising copy has nowadays fallen second to the compliancy and creativeness of its English counterpart, that's why I made a pledge to myself to create fluid Arabic copy and make Arabic once again the primary language of creativity.

Tell us a little about your creative process.

Listening, listening and listening! It's very important to understand the needs of your client before writing your copy. In my experience, I found out that copywriters don't give much attention to this step! Every piece of copy I produce is reviewed, analyzed and polished to perfection. The end result is a flawless, glistening masterpiece that also ticks all strategic boxes.

What do you do when you’re stuck? Any tricks for getting unstuck?

Well, Leigh, it's always helpful to check the material of your client's competitors. This has two advantages: First, it gives you an insight of what had been written before in order not to clone or repeat. Second, it gives you an inspiration to do something even better and more creative. It never fails!

Any side projects? If so, how do you make time for them?

Call me a workaholic, but I don't have time to side projects. Any free time I have I like to spend with my family and friends. You may consider it as a time out to energize myself, before moving on to the next writing challenge.

What’s the best writing advice you’ve been given?

Oh, there are so many advices that enriched my career. I consider the most important one is the golden rule that we all came to know: NEVER ASSUME!!! It's very important, Leigh, to check your facts thoroughly before writing a single word. Believe me, if you didn't do so, there will be severe outcomes.

What’s one thing you know now that you’d wish you’d known at the beginning of your career?

That's an easy one, Leigh. In the beginning, I thought the key to success was to work hard. After a while in the business, I came to think that the key to success was to work smart. Now, after all these years, I truly believe that the key to success is to work SMART and HARD! If I embraced that from the beginning, I truly believe that I would've accomplished more.

Wednesday, September 22, 2010

Writer Wednesday — Amber Cleave — "Writing is a process based on progress, not perfection."

Each Wednesday I feature a fellow writer, and not just ad folks. I’m interested in anyone who makes a living stringing together words. Their answers are unfiltered, so I may not always agree with every last bit of advice. After all, what works for one writer may not work for another. But we all need fresh ideas and perspectives to keep growing. Interested? Please email leigh@leighwritescopy.com.

Amber Cleave does email marketing and customer retention for VerticalResponse in San Francisco (man, do I miss that city). Like me and more and more of the advertising and marketing folks I meet, she got her start in journalism before crossing over.


Copywriting Blog www.ambercleave.blogspot.com
Twitter:  @Gldnamby

What’s your writing focus or specialty?

My writing specialties are marketing, email, and web copywriting (mostly for games and software).

Writers often take winding career paths. What led you here?

In college I majored in English—mostly because I didn’t know what else to major in! Writing was always something that came naturally to me and that I thoroughly enjoyed. So English seemed to be the best solution. People always asked, “What are you going to be, a teacher?” And although I didn’t have any intentions of being a teacher, I had no idea what I wanted to do with my degree.

After college I moved back home to Half Moon Bay, CA, and literally walked into The Half Moon Bay Review Magazine and Newspaper office to see if they had any openings. I was in luck; they did! I contracted with them on and off for a few years, and then got a journalism internship at The Mountain View Voice.

From there I made a shift into email marketing at Electronic Arts, and loved it so much that I then went to an Email Marketing company in San Francisco called VerticalResponse. Although my direct title is Retention Marketing Specialist, I consider myself a sort of resident copywriter. I write everything from blog posts, to education guides, to web and landing page copy, to weekly newsletters and emails.

Tell us a little about your creative process.

My process varies a lot based on what type of piece I’m writing. Writing an article vs. a marketing email is very different, but I always begin the same way - brainstorming. I love a good brainstorm session. I write down everything that comes to mind, and essentially come up with a whole stream of consciousness. From there I cross off ideas that are way too out there, and narrow down my direction and scope. It helps me to view writing as a puzzle. It’s placing the right words together in the right order to most effectively communicate with your audience. In the case of marketing, it’s trying to compel the customer to act.

What do you do when you’re stuck? Any tricks for getting unstuck?

When I’m stuck I usually walk away for a while, and come back with a clear head later on. Writing can be very tiresome and mentally draining, so I can really only write well for a few hours at a time. Then I need a break.

Any side projects? If so, how do you make time for them?

Earlier this year I wrote for Suite101, and I also freelanced an article for
EatBetterAmerica.com
. These are things I do after work or on the weekend.


It’s also important to me to continue my education and keep growing my skill set, so I’m excited to be attending the DMA’s Creative & Copywriting for Print & Web Certification in NY in November. Maybe I’ll see some of you fellow writers there!

What’s the best writing advice you’ve been given?

The best writing advice I’ve ever been given is that you don’t have to be a perfectionist to be a good writer. Sometimes a piece can be quick and dirty and still come out really well. Writing is a process based on progress, not perfection. It gets better with age!

What’s one thing you know now that you’d wish you’d known at the beginning of your career?

No idea is a bad idea, but sometimes things need to be refocused or rewritten. I used to take edits very personally, but now I view them as constructive criticism that can turn something good into something great.

Wednesday, September 8, 2010

Writer Wednesday — Therese Pope — “...walk outside in nature and take a few deep breaths.”

Each Wednesday I feature a fellow writer, and not just ad folks. I’m interested in anyone who makes a living stringing together words. Their answers are unfiltered, so I may not always agree with every last bit of advice. After all, what works for one writer may not work for another. But we all need fresh ideas and perspectives to keep growing. Interested? Please email leigh@leighwritescopy.com.

Therese Pope is a freelance copywriter and marketing consultant in Northern California, a perfect location given her focus on wellness and holistic practitioners. Her company, Zenful Communications, takes what she calls a “wholistic” approach to marketing that looks at the whole of a company to find the heart of it’s message and branding.


Website: http://zenfulcommunications.blogspot.com
Twitter: @TheresePope

What’s your writing focus or specialty?

I've worked with a lot of different niches — some of them include: the hospitality industry, business, online marketing, and holistic/wellness and health

Writers often take winding career paths. What led you here?

I have a VERY different background than most copywriters who have traditional agency experience. I am a freelance copywriter and online marketing consultant with a BA degree in Journalism (option: Public Relations) from California State University, Chico. I've been a freelancer for three years. I worked as a special events director/fundraiser for public health non-profits (American Cancer Society and Cystic Fibrosis Foundation). I worked in publicity/PR for Barnes & Noble after college and also worked for a real estate trade association and small publishing company in the Sacramento, CA, area.

However, I've always been a one-woman marketing/PR "show" and wrote my own newsletters, marketing and event collateral. When I worked in non-profit, my co-workers joked that I was the in-house ghostwriter since I always edited co-workers and directors' writing. I have always loved to write (why I pursued a journalism degree) and was an English geek in high school. I did a bit of freelance writing on the side during my non-profit career but always pushed it to the side since I was so busy. I was drawn to starting my own business because I wanted to be a freelancer and have always had a strong entrepreneurial drive. It felt natural to move in the direction of copywriting and marketing consulting because of my strong writing skills and my flair for writing marketing-focused copy. 


Tell us a little about your creative process.

As for my creative process, I partner and work with a lot of amazing project managers and web and graphic designers. They are always involved in the creative process because we work together as a team (especially on web copywriting projects). We usually sit down and have a creative meeting and hammer out all the marketing goals and objectives related to the campaign/project - which also involves my role as the copywriter. 



They usually write a creative brief and I write a copywriting strategy that clearly outlines my copy goals and objectives of their project. Each project is different so it really depends on the scope of the project and what the client needs. Bottom line — I want the client to have a clear understanding of their copy goals and objectives so everyone is on the same page (and I also ask them to sign off on the directives so there aren't any surprise). 


What do you do when you’re stuck? Any tricks for getting unstuck?

I take a breather and do yoga (have been a student of yoga for 10 plus years). Yoga is a huge stress reliever for me and helps clear my mind and find my writing focus again. I think anyone who works in a creative field would highly benefit from yoga. Exercise is the best medicine for me and love to walk and hike. I highly encourage all copywriters to get away from their computers and walk outside in nature and take a few deep breaths. It does wonder to clear the tired brain — especially when you have writer's block! A glass of vino also does the trick (but after hours, of course!)

Any side projects? If so, how do you make time for them?

I'm always working on side projects since I'm a freelancer and always drumming up ways to earn income and promote my business. I'd love to teach more teleclasses about social media, and write more articles geared towards helping female entrepreneurs. I'd like to get my name out there and help more female small business owners - especially with their online marketing projects. I don't want to just be seen as a copywriter. Since my other specialty is online marketing, I want my clients to feel like they can trust me and come to me for advice about any online marketing problems or issues that arise. I sometimes feel like small female business owners are lost when it comes to marketing in general, and they really need help and support - so that's one of my biggest goals.

What’s the best writing advice you’ve been given?

The best advice I could give is DO NOT listen to the negative naysayers out there who tell you'll never make it as a writer (whether you're a copywriter or journalist). Forge ahead and learn everything you can about writing (even if you have to go back to school and take more writing classes). Stay positive and focused, and don't give into the negative self-talk that creeps into your brain (especially if you are a freelancer). Always believe in your talents and skills and stick up for yourself - you are a valuable asset! 


What’s one thing you know now that you’d wish you’d known at the beginning of your career?

I wish I had taken the plunge to be a freelance copywriter/consultant years ago, but I don't regret my non-profit career path in the least. I learned a lot about networking and how to build strong relationship with my clients as a result of my fundraising/event planning background and working with my incredible volunteers over the years.

There's more to just copywriting than the actual writing part. You need to understand people and how they think and act. You need to be able to dig into their brains and psyche and get to the heart of their message and branding. Anyone can write copy but if you don't understand people, you'll be floundering. You have to be part psychoanalyst, part researcher and part salesperson. You also have to be VERY flexible, open-minded and roll with the punches. A sense of humor doesn't hurt either. You deal with all kinds of client personalities and backgrounds and you never know what to expect — just take each day as it comes (my motto!) 


Wednesday, August 18, 2010

Writer Wednesday — Andy White of whitewriting — “If you believe in an idea, fight for it.”

Each Wednesday I feature a fellow writer, and not just ad folks. I’m interested in anyone who makes a living stringing together words. Their answers are unfiltered, so I may not always agree with every last bit of advice. After all, what works for one writer may not work for another. But we all need fresh ideas and perspectives to keep growing. Interested? Please email leigh@leighwritescopy.com.

Andy White is a freelance copywriter with a very amusing blog. (You can also find him on Facebook.) He’s based in Stockport, Manchester, England, and did his time at advertising behemoths like McCann Erickson and Publicis before going out on his own. And, now he’s doing his time here, giving advice to me and my readers. Thanks, Andy!

Website: whitewriting.com
Twitter: @thatandywhite


What’s your writing focus or specialty?
I don't really have a specialty these days, Leigh. I've been a copywriter for over 20 years now and I've covered just about every discipline in that time. If I focus on anything, it's having fun with the job. It keeps me happy and my clients seem to like having someone to work with who can have a few laughs while getting the work done. If there's one thing I'm known for it's probably writing in a conversational style and finding the right “tone of voice” for a piece.

Writers often take winding career paths. What led you here?

After leaving school I did a degree course in Graphic Design and Visual Communication. As I reached the end of that, I realised that what I really enjoyed was coming up with ideas, headlines and concepts, rather than perfect design. At the same time a Creative team from a London Ad agency visited the University to see our work and one of them suggested I started taking copywriting seriously. From that point on I basically knocked on doors and phoned every creative director I could get the number for. After a couple of months I was lucky enough to get to see a copywriter called Lynn Crooks at McCann Erickson, she didn't have a job for me but sent me away with a “copy test”, a set of fictitious briefs for non-existent clients. Stuff like “create a press campaign to sell tap water to compete with Perrier”, “Write a radio ad publicising the mime artist Marcel Marceau live at The Talk of The Town”, that kind of thing.

I spent another few months just creating my own campaigns and trying to get them seen at agencies. Eventually I got a couple of paid jobs from a small local agency and the third time they asked me to write something for them, I said I'd only do it if they gave me a full-time job. Fortunately they said yes. I'd been there about a year when Lynn from McCann's called me (I'd continued to harass her, naturally), and told me that they were now interviewing for writers. Went for the interview, got the job. After two years at McCann Erickson I felt that I was getting a little trapped so moved on and continued moving for a few years. About 15 years ago, tired of ad agency politics and wanting a bit more freedom, I decided to go freelance.

Tell us a little about your creative process.

The creative process for me is just looking at a brief and trying to get into the mindset of whomever the work will be talking to. Once I've got that, I'm happy.

What do you do when you’re stuck? Any tricks for getting unstuck?

I put some music on, wander around the house, smoke a cigarette (sorry) and try to get back into it. Sometimes I'll write “joke copy”. Basically throwing every ad cliche I can think of at the job and having fun with it. Once I've cleared my head, I try again.

Any side projects? If so, how do you make time for them?

For the past couple of years I've been playing with an idea for a series of children's books, (I know, I know, everyone's got a kids' book in them). There's always time to write, it's motivation that's the tricky bit. When you've been sitting at the pc writing about bollard renovation or producing a welcome letter for a mail order catalogue, it can be a bit hard to start writing again in your “own time”. With the books, I find myself coming up with pieces of dialogue or little scenarios when I'm watching TV or listening to music. I'll write them down, come back to them later and try to give them some kind of structure. The important thing to remember is that I'm doing it for me, (and my daughter), and that I do actually enjoy writing.

What’s the best writing advice you’ve been given?

The best lesson in writing I've ever had came from Lynn Crooks of McCann's. I'd been a “professional copywriter” for about a year by this point and felt that I was pretty hot stuff. I'd written a piece that utilised all my best tricks and cleverest thoughts and showed it to Lynn. This was of course in the days before we all had PCs so it was a neatly typed A4 page. Lynn took it, read it then crossed out almost every alternate line.

All the tricky bits had gone and what remained was brief, punchy and effective. Half the words, twice as good.

Thanks Lynn.

What’s one thing you know now that you’d wish you’d known at the beginning of your career?

That self belief is hugely important. Not to the exclusion of learning from others of course but not to let every piece of criticism sting or affect your confidence or your style. I spent some of my early years in advertising believing that everyone who'd been in the business longer than me would always be somehow more “right” than me.

No matter how long you've been writing, if you believe in an idea, fight for it. Keep your ears open to criticism as there's every chance you're wrong. Equally though, there's every chance that you're right.

Oh, and never throw an idea away. Keep them all “on file”, what doesn't work on a particular day for a particular job may be perfect in another time and place.


Wednesday, August 11, 2010

Writer Wednesday — Anthony Hewson of AH Copy

Each Wednesday I feature a fellow writer, and not just ad folks. I’m interested in anyone who makes a living stringing together words. Their answers are unfiltered, so I may not always agree with every last bit of advice. After all, what works for one writer may not work for another. But we all need fresh ideas and perspectives to keep growing. Interested? Please email leigh@leighwritescopy.com.

Anthony Hewson is a freelance copywriter based in Hitchin, Hertfordshire (about an hour north of London), and trading under the moniker AH Copy. When the call went out for interviewees, Anthony responded to my questions quickly—and offered a bit of editing advice for which I am very thankful.

Website: www.ahcopy.co.uk
Twitter: @ahcopywriter

What’s your writing focus or specialty?

I’m really a generalist writer. I do a fair amount of writing for architectural and construction firms simply because I spent a number of years working in PR and communications for one of the UK’s leading construction groups; but my freelance copywriting clients range from personal development specialists to helicopter charter companies, from management consultants to software houses.

Writers often take winding career paths. What led you here?

Aaah. Well, I went to university to study drama (acting and writing being my two main loves at school), but had to leave because of financial difficulties. I spent a few years working in IT recruitment for my parents’ company, doing a spot of freelance writing on the side, before landing a role at Kier Group, the UK construction and services company, working in the PR and communications department. That was always a stepping stone in my mind, while I continued to build up a decent freelance client base. I struck out on my own full-time a little over two years ago.

Tell us a little about your creative process.

The first step is of course to get under the skin of the client. Get to grips with their service offering or products; what distinguishes them from their competitors; what their ethos is and who they really are as people.

Then move on to who they want to talk to, attract and engage with. At this point, unless the client has already been hugely organised, I’m in a much better position to establish a detailed brief for the job.

After that there’ll be a spot of research, including their rivals, their industry as a whole, and SEO keyword analysis if appropriate.

Then it’s pen to paper or fingers to keyboard and see which words fall out of my head! A single round of revisions is usually enough to achieve a finished piece.

What do you do when you’re stuck? Any tricks for getting unstuck?

Depends on the nature of the ”stuck”. If it’s finding the right word, digging out Roget’s Thesaurus might loosen the blockage. If it’s more than that, perhaps some more research or just getting away from the job. It’s surprising how many ideas come to you when you’re doing something mundane like the washing-up.

Any side projects? If so, how do you make time for them?

Several. And the answer for the most part is that I don’t. I came up with a charity concept a couple of years ago: www.small-change.org.uk, which gets my attention any time I’m nowhere near the computer, and very little when I am. There are a couple of novels I started a long time back, feeling unloved and untouched, and I’ve done a couple of voiceover jobs too.

What’s the best writing advice you’ve been given?

“Make your sentences shorter.” I love rhythmic language, setting a scene, emotion, passion and telling a story. There’s not actually room in copywriting for a lot of that; most of the best copywriting is actually very plain, simple and direct. Note that I say best copywriting, not best writing — so feature articles and longer pieces demand a very different, and for me at any rate, more natural style of writing.

Monday, July 19, 2010

Tips for Getting the Scoop

I used to be a journalist and loved it until I burnt out writing sad stories about kids, which is what happens when you cover the education/youth beat. (Also, I needed some big city life, and the exurbs of So Cal weren’t doing it for me.)

Anyway, last week as I sorted through old clips to post to my new website (leighwritescopy.com), a rush of memories returned, and I thought about what reporting taught me about finding stuff out.

So, in honor of my first career, here are my favorite tips for getting the scoop. Apply them to other parts of your life as you see fit.

  • Shut up. Seriously, sometimes all it takes to get people to open up is silence. Silence can be awkward. If you’re not used to it, you will desperately want to fill it. Don’t. Let them.

  • Ask short, open-ended questions. I love Fresh Air, but Terry Gross asks the longest questions ever. Half of them are statements more than questions. It works for her, but it probably won’t for you. Give people room to talk.

  • Throw a softball. Until someone is comfortable with you, ask them the easy stuff — What’s your favorite _________? How’d you get started with _________? What do you remember about _________?

  • Act surprised/incredulous. My favorite professor’s go-to phrase for getting sources to offer more information was, “No shit?” He’d vary the tone depending on the situation. As a young-looking twenty-something, "No shit" didn't work as well for me as it did for my smoke-stained professor. But “Really?” always did the trick.

  • Be stupid. If you don’t understand something, pipe up. If you think you get it, but don’t know if you could explain it to someone else, ask again. My favorite request for this situation, stolen from a co-worker: “Explain it to me like I’m a fourth grader.”

  • Let them poke holes. My best last question was always: “Is there anything I forgot to ask?” The answer to this was often the best bit of information or best quote of the entire interview.

(Coincidently, my research professor, another former journalist, gave some of these tips during Friday’s lecture on focus groups and depth interviews.)

Hope this helps!

Thursday, July 15, 2010

W+K's Iain Tait on NPR

Just heard a cool NPR interview with Wieden+Kennedy's Iain Tait about the latest Old Spice awesomeness. What a fun project. I love the idea of speed writing these personalized response videos and shooting them right away.

Here's one of them. Classic!